More than just a form
A contact form is often the first direct touchpoint with potential customers. It needs to not only work, but also be secure, privacy-compliant, and trustworthy.
Security essentials
- Server-side validation of all inputs (Zod, Valibot)
- Honeypot fields instead of CAPTCHAs for spam protection
- Rate limiting at the API level
- CSRF tokens for form-based requests
- No sensitive data in client-side logs
GDPR compliance
Inform users before submission how their data will be processed. Store only what is necessary and ensure a data processing agreement exists with third-party providers (e.g., CRM systems).